PLEASE READ COMPLETELY AND FILL OUT WAIVERS:

We want you to have an amazing and safe experience at Levity and request that you be aware of and agree to the following information and policies:

1. No drugs or alcohol before (or during) your service(s). To preserve the integrity of our facility, tobacco users must abstain from smoking for at least 2 hours before floating. We reserve the right to deny access based on our assessment of a person's smell and sobriety.

2. We have a $1,000 contamination fee for our float pools. Voluntary or involuntary release of bodily fluids, communicable or infectious diseases, oils, creams, and hair dyes in the float solution may enact the contamination fee for salt replacement, cleaning, and loss of income for closing the float pool.

3. Cancellations must be done 6 hours in advance. Failure to give proper notice when canceling an appointment will incur a $30 charge PER SERVICE to the card on file. A NO CALL/NO SHOW for a float and/or massage appointment will result in a 50% fee of the service total

4. Able to safely get yourself in and out of the float pool? If you have issues getting in and out of a bathtub, you may experience some trouble getting in and out of our tanks. Our staff is not trained in assisted transfers. If you need assistance you must bring your own helper. Please call us with any medical conditions that may be of concern to your safe enjoyment of our facility.

Please complete the waiver before coming in.

If you have never been to our facility, please arrive 10 minutes before your appointment to fill out the online waiver below if you do not have access to a computer and so we can give you an orientation!

Simple Essentials

1. Floating is best on a light tummy with no caffeine. Everyone is different, but generally we recommend a light meal 1 hour prior to floating.

2. Best to not shave or wax within 3-4 hours of floating. The 850 pounds of Epsom salts dissolved in the water can sting irritated skin. *Note - If you have any small cuts or skin irritations, it will most likely sting for the first few minutes. We do have petroleum jelly you can put a small amount on to help block the salt water from penetrating the cut.

3. Try not to drink a lot of fluids before coming in. Please don't de-hydrate yourself, think of it like a road trip.

4. You do not need a swimsuit. Bathing suits bring in more debris, and are unnecessary in the private float room. Plus, clothing can get in the way of a good float. We recommend floating nude.

5. We do not have music in our tanks as we feel that “silence is golden” and is part of the therapy to turn the mind off and have complete silence. You may use your own devices for music if you prefer.

LEVITY CANCELLATION POLICY:
We have a strict 6 hour cancellation policy; If you cancel within 6 hours of your appointment you will be charged a $30 cancellation fee, per service, to the card on file with us.

A NO CALL/NO SHOW for a float and/or massage appointment will result in a 50% fee of the service total. If there is no card on file and you have a package, we will deduct from that package. If you are not here at your scheduled time and we have to reach out to you, that is considered a NO SHOW

SAUNA NO SHOW: $30 FEE WILL APPLY

Should you decide in the middle of a service or right before beginning multiple services that you no longer want to proceed, you WILL BE CHARGED at least 50%, if not the full amount. Call us with any questions or concerns.

GIFT CARD EXPIRATION: Our gift certificates expire 1 year from purchase date. There are no exceptions to this. If you are unable to use it, you are more than welcome to gift it to someone else to use before the expiration date.